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Hidden Hill Lodge Privacy Policy

Effective Date: 5/3/2026
Business Name: Hidden Hill Lodge
Website: https://www.hiddenhilllodge.com

 

1. Information We Collect
We collect personal information when you interact with our website, ads, or booking systems, including:

  • Name

  • Email address

  • Phone number

  • Group size and trip details

  • Preferred dates

  • Payment and billing information (when booking)

We may also automatically collect:

  • IP address

  • Browser/device information

  • Pages visited and actions taken on our site

 
2. How We Use Your Information
We use your information to:

  • Respond to inquiries and provide quotes

  • Book and manage lodge reservations

  • Send confirmations, updates, and trip details

  • Provide customer support

  • Send marketing emails, texts, or offers (you can opt out anytime)

  • Improve our website and advertising performance

 
3. Facebook & Advertising Data
We use advertising platforms like Meta Platforms, Inc. (Facebook & Instagram) to promote our services.
This means:

  • We may use the Meta Pixel or similar tracking tools

  • These tools track actions like page visits, form submissions, and bookings

  • This helps us show relevant ads and measure performance

Meta may collect or receive information from our website and use that data according to their own privacy policies.
You can manage ad preferences through your Facebook account settings.
 
4. Cookies & Tracking Technologies
We use cookies and similar technologies to:

  • Improve user experience

  • Analyze website traffic

  • Support advertising and retargeting

You can disable cookies through your browser settings, but some parts of the site may not function properly.
 
5. Sharing Your Information
We do not sell your personal information.
We may share your information with trusted third parties only when necessary, such as:

  • Payment processors

  • Booking platforms (e.g., Mallard Bay if used)

  • Email and CRM systems (e.g., HubSpot)

  • Advertising platforms (Meta, Google)

These providers are required to protect your information.
 
6. SMS & Email Communications
If you provide your phone number or email:

  • You may receive messages related to your inquiry or booking

  • You may receive promotional offers

You can opt out at any time by:

  • Clicking “unsubscribe” in emails

  • Replying STOP to text messages

 
7. Data Security
We take reasonable steps to protect your information using:

  • Secure servers

  • Encrypted payment processing

  • Limited access to personal data

However, no system is 100% secure.
 
8. Your Rights
You may request to:

  • Access your personal data

  • Correct inaccurate information

  • Delete your data

To do so, contact us at:
Email: support@HiddenHillLodge.com
Phone: 605-550-0445
 
9. Third-Party Links
Our website may contain links to other websites (e.g., booking platforms).
We are not responsible for their privacy practices.
 
10. Updates to This Policy
We may update this Privacy Policy at any time.
Changes will be posted on this page with a new effective date.
 
11. Contact Us
If you have questions about this Privacy Policy, contact:
Hidden Hill Lodge
43084 125th St Roslyn, SD 57261
support@HiddenHillLodge.com
605-550-0445

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